30-day returns

We accept eligible returns for defective and non-defective products within 30 calendar days after delivery. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused. You will also need the receipt or proof of purchase.

To start a return, contact us at sales@globalhealthcaremedical.com. If your return is accepted, we will provide a free downloadable and printable return shipping label, together with instructions on how and where to send your package. Returns are accepted by mail only. Items sent back without first requesting a return will not be accepted.

You can contact us with any return question at sales@globalhealthcaremedical.com.

Exchanges

We do not accept exchanges. If you need a different item, please request a return for the eligible item and place a new order.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, including perishable goods, custom products such as special orders or personalized items, personal care goods, hazardous materials, flammable liquids, and gases. Please contact us if you have questions about a specific item.

Restocking fees

We do not charge a restocking fee for accepted returns.

Refunds

We will notify you once we have received and inspected your return and let you know whether the refund was approved. If approved, the refund will be processed to your original payment method within 10 calendar days after approval. Your bank or credit card company may require additional time to post the refund.